Consumers were initially drawn to the 2019 Infiniti QX60 for its crossover capabilities, all-wheel drive, and comfy ride, seating up to seven passengers. With its promising V6 engine and luxurious offerings, it may be easy to overlook the many lemon issues that drivers have encountered with this make and model year.
2019 Infiniti QX60 Problems
Several 2019 Infiniti QX60 owners have encountered an array of problems involving their electrical system. Rear camera loss, inoperative door switches, and push-button ignition failure are among the most common symptoms. Malfunctioning door locks and failure to start the engine can pose serious safety risks for drivers.
Additionally, there also seem to be Infiniti Bluetooth connection problems in the 2019 QX60, with many drivers alleging that their phones often fail to connect to their vehicle’s computer or that it constantly disconnects. It appears that the Bluetooth system itself does not support all phones and should probably be replaced entirely.
Like other Infiniti and Nissan models, the 2019 Infiniti QX60 often has issues involving its automatic emergency braking system (AEB) and anti-lock braking system (ABS). In formal complaints about the 2019 Infiniti QX60, drivers have stated that their cars will come to a sudden stop despite no obstacles to the front or rear of the vehicle. Some accounts allege that their vehicles have suddenly accelerated or decelerated while in use, despite no warnings or malfunction indicator light.
Various Infiniti and Nissan models are also plagued with transmission issues. Certain 2019 Infiniti QX60 models are equipped with Nissan’s notorious continuously variable transmission (CVT). Some common QX60 transmission problems that drivers have experienced include: jerking, shuddering, hesitation, overheating, and complete transmission failure.
Much has been said about Nissan’s CVT. Multiple Nissan and Infiniti drivers have filed formal complaints about transmission problems in their vehicles. Additionally, this transmission system has been at the center of several class action lawsuits against the automaker. One Infiniti QX60 transmission lawsuit reached a settlement in late 2021.
2019 Infiniti QX60 Recalls and 2019 Infiniti QX60 Lawsuits
There are currently two recalls affecting the 2019 Infiniti QX60. In September 2019, Nissan recalled a wide range of Nissan and Infiniti vehicles due to back over prevention issues. Apparently, the back-up camera display settings on these vehicles can be adjusted so that the rear-view camera image is no longer visible, and the car’s system will maintain that setting the next time the vehicle is placed in reverse. Affected vehicles include certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles; certain 2019 Nissan GT-R and Taxi vehicles; and certain 2019 Infiniti QX50, QX60, Q70, Q70L vehicles.
A few months later in November 2019, Nissan recalled certain 2018-2019 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder, and Infiniti 2017-2019 QX60 vehicles for possible brake fluid leaks on the circuit board that increase the risk of a fire.
In late 2021, Nissan agreed to a $277.7M class action settlement to resolve class action lawsuit claims that certain Nissan and Infiniti vehicles have defective CVT transmissions. The settlement includes the following vehicles:
- 2014 – 2018 Nissan Rogue
- 2015 – 2018 Nissan Pathfinder
- 2015 – 2018 Infiniti QX60
The original class action suit accuses the manufacturer of knowingly selling both Nissan and Infiniti vehicles with faulty transmission systems. Nissan admitted to no wrongdoing but agreed to pay the full $277.7 million to resolve these claims. The automaker agreed to reimburse affected drivers up to $5,000 for out-of-pocket repairs that occurred under warranty.
Unfortunately, many Nissan and Infiniti drivers have paid well above $5,000 for multiple transmission repairs under warranty. If you own a vehicle affected by this lawsuit and you have successfully opted out of the March 22, 2022 claim form deadline, you could be eligible to pursue a lemon law case instead where you could recover significantly more. Consult with an experienced lemon law attorney as soon as possible if you have experience multiple issues with your Infiniti QX60 or another vehicle under warranty. The Lemon Law Experts can help you determine if you have a qualifying claim.
Infiniti QX60 Consumer Complaints
The following are excerpts from formal complaints made about the 2019 Infiniti QX60 to the National Highway Traffic Safety Administration (NHTSA). Several accounts highlight issues involving the 2019 Infiniti QX60’s transmission, electrical and ABS systems.
“The contact owns a 2019 Infiniti QX60. The contact stated while driving at 10 MPH and exiting the carwash, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal all the way to the floorboard but it failed to respond. There were no warning lights illuminated. The vehicle drove on a curb and into bushes. The contact engaged the emergency brakes and the vehicle stopped. The contact pumped the brake pedal and it rose back. The contact sustained a headache, bleeding nose, pain on the shoulder and on right knee.”
- 2019 Infiniti QX60 Account
“The car’s computer malfunctioned while parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver’s seat to come out, etc.”
- 2019 Infiniti QX60 Driver
“The contact owns a 2019 Infiniti QX60. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle while accelerating and the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with DTC: P17F1 for Continuously Variable Transmission (CVT) failure. The dealer informed the contact that the CVT transmission needed to be replaced.”
- 2019 Infiniti QX60 Account
“The contact owns a 2019 Infiniti QX60. The contact stated that while reversing out of a parking garage, there was a vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor did the vehicle’s alarm system indicate that a vehicle was nearby. The contact ended up hitting the vehicle behind them on the left bumper area with the rear of their vehicle.”
- 2019 Infiniti QX60 Account
Is my 2019 Infiniti QX60 a Lemon?
If you have concerns that your 2019 Infiniti QX60 or Infiniti QX60 hybrid may be a lemon, the Lemon Law Experts can offer you a wealth of legal advice. Through a quick, easy, and confidential case evaluation, our team can help you determine if you have a valid lemon law claim. If you have taken your vehicle for multiple repairs under warranty, you may qualify under California Lemon Law.
Save all your repair orders and receipts. If you are eligible for a lemon law claim, then you may be entitled under state lemon laws to a refund that would return your down payment, monthly payments, taxes, attorney’s fees and costs minus a usage deduction (the value of when you drove the vehicle without issue). Remember, the manufacturer is responsible for your legal fees if you win, which makes pursuing a claim even more worthwhile. Call the Lemon Law Experts today to get started.