Legally reviewed by: Jessica Anvar Stotz, JD, MBA
As of May 23, 2024, Volkswagen has recalled nearly 90,000 of its ID.4 SUVs due to a potentially dangerous software issue. This software defect poses a significant crash hazard, as reported by the National Highway Traffic Safety Administration (NHTSA). The recall was announced this week due to a defect that may prevent the vehicle’s speed or rearview camera from displaying correctly.
The absence of critical information on the displays, such as vehicle speed or rearview camera images, significantly increases the risk of a crash. This concern was highlighted by federal safety regulators at NHTSA in their communications with Volkswagen.
The recall includes the following ID.4 models:
- Volkswagen ID.4 (2021)
- Volkswagen ID.4 (2022)
- Volkswagen ID.4 (2023)
If your Volkswagen ID.4 has undergone multiple repairs for similar software issues, you could qualify for a lemon law claim and get a refund or cash compensation.
| Affected Vehicle | Average Lemon Law Settlement |
| 2021 Volkswagen ID.4 | $74,949 |
| 2022 Volkswagen ID.4 | $76,090 |
| 2023 Volkswagen ID.4 | $84,823 |
*Please note, the figures presented in the chart are approximations based on past case results from the 2021-2023 model years and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.
Here’s What’s Included in the 2024 ID.4 Software Recall
The following Volkswagen vehicles models are included in this recall.
- Volkswagen ID.4 (2021-2023)
The NHTSA opened an investigation into the software issue in April 2023- which resulted in Volkswagen’s voluntary recall announcement at the beginning of May 2024. The agency reported that the center and instrument panel displays may fail to boot or sporadically reset, causing loss of speedometer information or rearview camera images. Fortunately, no injuries related to this issue have been reported.
The recall affects 88,004 units of the 2021-2023 Volkswagen ID.4, with 8,051 of these in Canada and the rest in the U.S. Drivers can verify if their vehicle is affected by checking the NHTSA website. Volkswagen has acknowledged 354 warranty claims for these software issues and promised reimbursement for repairs related to the rearview camera display or speedometer.
Previous Id.4 Software updates have addressed some bugs, and a forthcoming update is expected to fix the remaining reset issues for the 2021-2023 models.
Here’s What’s Not Included in the 2024 ID.4 Instrument Panel Recall
The recall was determined by analyzing field data records. Vehicles included have software versions predating certain bug fixes and robustness improvements. Those not included in the recall already have updated software versions. The estimated percentage of vehicles with the defect is less than 1%.
Drivers can visit the NHTSA website to verify if their vehicle is part of the recall or contact Volkswagen customer service at 1-800-893-5298 and reference recall number 919A.
Is There a Fix for the VW ID.4 Software Issues?
The manufacturer is currently offering a fix for the electrical system issues in the form of a software update that will be available later this year. Volkswagen will begin notifying owners by mail on July 12. Affected owners can then visit dealerships to have their software updated for free.
For more information, owners should contact Volkswagen customer service at 1-800-893-5298, referencing recall number 919A.
Please note that this recall comes shortly after VW updated the U.S. version of the ID.4 for the 2024 model year. Notable updates include a more powerful 282 hp motor in the entry-level single-motor version, and the AWD ID.4 now boasts 335 hp, up from 295 hp in the 2023 model.
Volkswagen ID.4 Recall or Other Problem? Call the Lemon Law Experts!
Recent years have seen multiple recalls of newer Volkswagen ID.4 models due to a range of issues, from electrical glitches to engine defects.If you’re experiencing recurring problems with your Volkswagen ID.4 and reside in California, you might be eligible for a vehicle replacement or a lemon law refund.
Under the California lemon law, if you prevail, the auto manufacturer is required to pay for your reasonable attorney fees and costs. This makes pursuing a lemon law claim the right and easy decision.
Auto manufacturers often hire top-tier legal teams, making it difficult for individuals to secure what they are entitled to on their own. This is where expert legal service comes in.
At the Lemon Law Experts, we have been successfully advocating for consumers since 2009- helping consumers across the state recover millions in refunds and cash compensation for their defective vehicles. We level the playing field, ensuring you get the compensation and justice that you deserve.
For a free consultation, contact the Lemon Law Experts today at 877-885-5366 or visit our website to get started. Don’t let car manufacturers and their legal teams overwhelm you—let our team fight for your rights and secure the best possible outcome for your case. Fill out a form on our site to learn more.
