Legally reviewed by: Jessica Anvar Stotz, JD, MBA
The Volkswagen Group in particular, Audi and Porsche, have reported issues with battery assemblies in some of their vehicles. The NHSTA announced a recall affecting all 2023 models of the Porsche Taycan and certain 2023 Audi RS E-Tron GT and E-Tron GT vehicles that reportedly come equipped with improperly sealed batteries.
This manufacturing problem can be a serious hazard for drivers, as improperly sealed batteries can lead to liquid accumulation in the battery, which can cause serious damage to the vehicle. According to the National Highway Traffic Safety Administration, “the accumulation of liquid within the high voltage battery can lead to electrical arcing, thereby heightening the potential for a fire”.
If a fire where to start due the improper sealant of the battery, this would endanger all passengers in the vehicle as well as any other people in close proximity to the vehicle.
In September 2022, the initial Teroson sealant was introduced by Taycan production. Related Audi E-Tron and Porshe Taycan problems were first identified outside of the US in 2022.
It was not until March of 2023 that the manufacturer began receiving reports from US consumers noting instances of liquid entering the battery. Porsche continued to receive numerous reports indicating a decline in insulation resistance values throughout July, and ultimately released a recall in August to resolve the issue.
Which Porsche and Audi models are affected by the battery sealant recall?
The Volkswagen Group notes that the following models have been recalled and may be impacted by improperly sealed batteries:
- 2023 Porsche Taycan
- 2023 Porsche Taycan 4S
- 2023 Porsche Taycan Turbo S
- 2023 Porsche Taycan Turbo
- 2023 Porsche Taycan GTS
- 2023 Porsche Taycan 4 Cross Turismo
- 2023 Porsche Taycan 4S Cross Turismo
- 2023 Porsche Taycan Turbo S Cross Turismo
- 2023 Porsche Taycan Turbo Cross Turismo
- 2023 Porsche Taycan GTS Sport Turismo
- 2022 Audi RS E-Tron GT
- 2023 Audi E-Tron GT
The manufacturer noted that owners began receiving communications related to the recall within 60 days of its release.
How do I know if my vehicle has Porsche Taycan or Audi E-Tron battery issues?
Owners adversely affected by this issue were initially prompted to bring their vehicles in to receive repairs upon receiving warning messages on the dashboard triggered by decreased insulation resistance values. However, not receiving a warning message does not mean your vehicle is not included in the recall. It’s crucial to check on any communications or updates from the manufacturer if your vehicle is listed.
As part of the Audi E-Tron and Porsche Taycan battery recall, dealerships will conduct leak testing to detect the potential for leakage into the battery. If the testing does indicate that the potential of leakage is prominent, the battery will be replaced free of charge.
For more assistance with the recall, you can contact Audi and Porsche customer service lines:
- Audi 1-888-237-2843
- Porsche 1-800-767-7243
You may also consider visiting the National Highway Traffic Safety Administration (NHSTA) website, which contains a recall database where you can search for recalls related to your vehicle by entering your VIN.
It is essential to respond promptly once confirming that your vehicle is affected by a recall, as they are initiated to address safety issues and ensure optimal performance of your vehicle.
If you have confirmed that your vehicle has been affected by the recall you can:
- Contact the Manufacturer: Notify them that your vehicle has been affected and ask for next steps.
- Schedule Recall Repairs: Reach out to your local dealership to set up a recall repair appointment.
- Communicate your Concern: Make sure to ask all your questions about the recall and repair.
- Save All Relevant Documentation: Keep all repair records and receipts just in case any further action is needed.
- Stay Informed: Stay up to date on all recall information related to your vehicles as manufacturers may release updates.
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