Ford claims that their cars are “built tough,” but not all customers agree. Numerous Ford consumers have a variety of complaints with their vehicles that they have had to deal with. In recent years, this auto brand has been the subject of several lawsuits and recalls.
Transmission problems in certain Ford models with the DPS6 “Powershift” systems are the most-reported concerns. Ford’s Focus, Fusion, and Fiesta models have been plagued with complaints involving defective transmissions. Our client’s 2017 Ford Fusion appeared to be among the affected vehicles.
Our client’s issues began when his Ford stalled several times while it was in motion. This was extremely dangerous because the client could have placed himself or other drivers at risk of an auto accident. Problems with the car did not end there. In later repairs, he reported difficulty changing gears, the Fusion’s engine randomly shut off while driving, and hesitation of the car.
Our client thus experienced some of the same electrical and transmission malfunctions that other Ford Fusion drivers have reported. The worst part about this is that Ford appears to be well-aware of the transmission defects affecting so many of their vehicles, yet, they have provided little to no solutions for consumers such as our client.
Luckily, The Lemon Law Experts were able to help this client secure the compensation that he deserved for his Ford lemon. His team of Lemon Law Experts got him a lemon law buyback. The auto manufacturer agreed to repurchase his vehicle and reimburse his incidental and consequential damages.
The outcome of this case turned out to be even better than expected as the client received additional damages on top of his refund. He initially found the thought of going up against a large automaker like Ford intimidating, but he is glad to have pursued a lemon law claim through the Lemon Law Experts. Our team was right beside him at every step of the process.
