In February 2022, Stellantis recalled 19,808 Chrysler Pacifica Hybrid minivans due to fire risk. Following an internal investigation, the automaker discovered 12 fires in 2017 and 2018 Pacifica vehicles that could be linked to battery issues. All twelve vehicles were parked and turned off, while eight were connected to chargers. Stellantis says that it is not aware of any injuries or accidents related to this issue.
As a precautionary measure, Pacifica drivers were advised to refrain from charging their vehicles and to park them far away from other vehicles or structures until the issue could be resolved.
Stellantis announced that it will be replacing the affected battery components at no cost to the affected customers. The company also urged Pacifica owners to contact their dealer or Stellantis customer service for further information and to schedule a service appointment.
Chrysler Pacifica Hybrid Recall Overview
Months following the Pacifica recall, a Chrysler Pacifica Hybrid class action lawsuit was filed against Stellantis, in April 2022. The lawsuit accuses the auto manufacturer of knowingly producing and selling vehicles that are prone to catching on fire, an issue that has resulted in two recalls, the recall in 2022 and a recall in June 2020 which also followed reports of vehicle fires in 2017-2020 Chrysler Pacifica Hybrids. The recall blamed the fire issue on corrosion that affected the 12-bolt battery isolator posts close to the rear seats.
The lawsuit also claims that Stellantis was negligent in its design, manufacturing, and testing of the Pacifica Hybrid, and that the automaker failed to provide adequate warnings or instructions to consumers about the fire risk.
What causes the Chrysler Pacifica battery issues?
The root cause for the battery issues in 2017-2018 Chrysler Pacifica vehicles has not been determined. Stellantis claims to have identified the conditions that may potentially precede a fire.
It is believed that the issue may be caused by a failure in Pacifica’s battery management system, which could lead to overcharging and overheating of the battery cells. The 2022 recall attributes the battery issues to corrosion that affects the rear isolator posts of the 12-bolt battery.
Does Chrysler have a fix?
In September 2022, Stellantis announced that it had a fix for the Chrysler Pacifica recall. The automaker is directing dealerships to update the software of the battery pack control module so that it can be monitored for conditions that could produce a vehicle fire.
Stellantis also instructed dealers to carry out a Chrysler Pacifica Hybrid battery replacement in affected vehicles if necessary. This repair takes approximately 1 to 2 days, at no cost to Chrysler owners or lessees.
Chrysler is advising drivers to continue parking their Pacifica vehicles away from structures and to not charge them until the issue can be fixed at a certified dealership. Customers who own affected vehicles will be notified by mail and instructed to schedule an appointment with a certified dealership for the recall repair.
What makes are affected?
Certain 2017-2018 Chrysler Pacifica Hybrid vehicles may be affected by the battery issue. The recall includes approximately 16,741 vehicles in the United States; 2,317 vehicles in Canada; and 750 outside of North America.
The Pacifica Hybrid uses a battery manufactured by LG, the same company that has produced batteries in certain Chevrolet Bolt and Hyundai Kona EVS, which were both recalled for battery problems and fire risk.
The 2022 Pacifica Hybrid Recall includes 2017-2018 Chrysler Pacifica Hybrid minivans manufactured between August 12, 2016, and August 7, 2018. To know if your vehicle is included in the battery recall, you can plug your car’s vehicle identification number (VIN) into this tool provided by the National Highway Traffic Safety Administration (NHTSA).
What are my options?
You have the option of joining a class action lawsuit, however, if you are experiencing serious battery issues in your Chrysler Pacifica or any other vehicle, you should consider filing an individual lemon law claim instead.
An individual claim can offer you more control over the outcome of your case, and the opportunity to present the specific circumstances of your situation.
This can result in a more personalized remedy that is tailored to your specific needs. Contrast this with a class action lawsuit, in which one settlement is split among potentially thousands of claimants. Your cut of the final settlement may be far less than what you have spent on repairs on your vehicle.
If you are interested in pursuing an individual claim, we recommend consulting with an experienced lemon law attorney who can review your case and help you determine what you could be eligible to receive in recovery. At the conclusion of a lemon law case, you could stand to receive cash compensation, a replacement vehicle, or a lemon law refund.
A lemon law refund can reimburse you for the vehicle’s purchase price, lease payments, towing fees, rental car fees, and your attorney fees. To maximize your outcome, a highly skilled lemon law attorney can assist you in building the strongest case possible against the auto manufacturer. If you live in the state of California and are searching for exceptional lemon law legal assistance, we can help.
The Lemon Law Experts hold a deep understanding of the laws and regulations concerning defective vehicles. Our attorneys are experts in California lemon law with a proven track record of success in cases against a wide range of auto manufacturers.
We have helped thousands of clients across the state receive the compensation they were entitled to. Our team is dedicated to achieving the best possible outcome for our clients and we will work tirelessly to ensure that you receive the compensation and justice that you deserve.
If you have any questions about your case, please let us know. Our firm offers a free initial consultation and case evaluation. This means that you can discuss your case with one of our experts to get a better understanding of your rights and potential recovery without any obligation or upfront fee. Call us or fill out an online case evaluation form on our website to get started today.