2024 Lucid Air High Voltage Interlock Recall: Potential Loss of Power

Lucid USA, Inc. has announced a recall affecting certain 2022-2023 Lucid Air models according to documentation provided by the National Highway Traffic Safety Administration (NHTSA).

This recall addresses a potential problem with the High Voltage Interlock (HVIL) software, which might unintentionally disconnect the high voltage contactors if there is a hardware communication fault. This issue could result in a loss of driving power.

If you are encountering persistent power loss issues with your Lucid vehicle, you might qualify for legal compensation:

Affected Vehicle	Average Lemon Law Settlement
2022 Lucid Air	$226,538
2023 Lucid Air	$202,125

*Please note, the figures presented in the chart are approximations based on results from previous cases and should not be interpreted as a prediction or guarantee. Each case is unique and requires personalized legal guidance.

How Do I Know if My Lucid Air Is Included?

The 2024 Lucid Air High Voltage Interlock Recall includes specific 2022-2023 Lucid Air vehicles. Those produced before December 2022, known as “Affected Vehicles,” are prone to intermittent hardware connection faults.

These faults can cause the High Voltage Interlock to disconnect the contactors while driving, leading to a loss of power.

Lucid reported 10 incidents of unexpected power loss in customer vehicles built up to November 2022, attributed to HVIL detecting intermittent connections.

To check if your vehicle is part of this recall, enter your vehicle’s VIN on the NHTSA’s recall check website or contact Lucid directly for more details. Lucid’s customer service contact number is 1-888-995-8243; Lucid’s recall number for this issue is SR-24-03-0.

If your vehicle is affected, Lucid will provide free repairs to address the HVIL issue. In the meantime, if you experience any signs of power loss or electrical issues, we recommend you avoid driving the vehicle and contact Lucid customer service for assistance.

Lucid identified that in 5,251 U.S. vehicles produced before December 2022, the potential for intermittent hardware connections that could lead to a loss of drive power while in Drive or Reverse due to HVIL logic represents a significant safety risk.

Have There Been Other Loss of Power Recalls?

Yes, Lucid has issued two previous recalls related to power loss issues. In some 2022 and 2023 Lucid Air models, inverter power module failures were observed, which typically resulted in a drive motor failure warning, followed by power derating or a shutdown of the drive motor approximately two minutes later.

In seven customer vehicles, a fuse failure led to an immediate loss of power without warning. Lucid encourages all Lucid Air owners to install the latest software version to avoid unexpected power loss.

This recall from July 2023 affects 2022 and 2023 Lucid Air vehicles that have not updated to software version 2.0.66.

In February 2024, Lucid identified a potential fault in software versions 2.1.2 through 2.1.26 (referred to as the “Affected Versions”), which could cause an unexpected loss of drive power.

Lucid issued a recall to inform owners using these versions about the defect and the availability of a software remedy.

This remedy, included in version 2.1.30 and later, was released via OTA update on October 16, 2023.

The investigation into this issue began after a vehicle running an Affected Version experienced a fault in December 2023. Vehicles not using an Affected Version are not at risk of this defect.

What Are the Risks for the Lucid Air Loss of Power Problem?

A loss of drive power can significantly increase the risk of a crash, especially if it occurs unexpectedly while the vehicle is in motion.

This situation can lead to a sudden loss of control, potentially resulting in accidents, especially in high-traffic areas or at high speeds.

Lucid Air vehicles are equipped with a High Voltage Interlock (HVIL) safety system designed to protect against high voltage (HV) exposure at HV connections. These connections are typically accessed during vehicle assembly, inspection, maintenance, or repair.

The HVIL system ensures safety by opening contactors to disconnect HV from the HV bus if any connection point is not fully secured.

This safety measure is particularly important during activities when the vehicle is stationary, such as in park or neutral, to prevent electric shock or other hazards.

A design issue within the HVIL system could cause the contactors to open even when the vehicle is in drive or reverse.

This unintended action can lead to a sudden loss of power, which not only affects the vehicle’s propulsion but also compromises critical systems like power steering and braking, making the vehicle difficult to control.

This loss of power can occur without warning, leaving drivers unprepared and unable to react appropriately, thus increasing the risk of collisions. Stay informed about recalls and updates to mitigate these risks effectively.

What Is the Remedy for this Issue?

Lucid issued an over-the-air (OTA) software update on June 24, 2024, as a possible remedy. Owners of affected vehicles will receive notification letters by August 15, 2024.

For more information or assistance, owners can reach out to Lucid customer service at 1-888-995-8243, referencing recall number SR-24-03-0.

Additionally, owners may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further details.

What Steps Should I Take if My Air Is Included?

If your Lucid Air is part of the recall, follow these steps to ensure your vehicle is properly addressed:

1. Verify Your Vehicle’s Status: Check if your vehicle is affected by the recall by entering your VIN on the NHTSA recall check website or contacting Lucid customer service. This will confirm whether your vehicle requires the necessary updates or repairs.
2. Install the Software Update: If your vehicle is included in the recall, make sure to install the over-the-air (OTA) software update provided by Lucid. This update is designed to resolve the issue and improve the safety of your vehicle. Follow the instructions provided by Lucid to complete the update.
3. Wait for Official Notification: You will receive a formal notification letter from Lucid, which will provide detailed information about the recall and any additional steps you need to take. This letter is expected to be mailed by August 15, 2024.
4. Contact Lucid for Assistance: If you have any questions or need further assistance, contact Lucid customer service at 1-888-995-8243. Reference recall number SR-24-03-0 for quicker assistance.
5. Monitor Vehicle Performance: After installing the update, keep an eye on your vehicle’s performance. If you continue to experience issues or have concerns, reach out to Lucid customer service for support.
6. Explore Lemon Law Options: If your Lucid Air continues to have problems despite the recall and updates, you may be entitled to additional remedies under the Lemon Law. Lemon Laws vary by state but generally offer protection if your vehicle has recurring issues that affect its use, value, or safety. Consult with a Lemon Law attorney to understand your rights and explore potential legal actions if your vehicle remains defective.
7. Stay Informed: Keep up with any further communications from Lucid or updates related to the recall. Staying informed will help ensure that you address any potential issues promptly.

By following these steps, you can ensure that your Lucid Air is safe and compliant with the recall requirements and explore all available options if you continue to face issues.

Think Your Lucid Air Is a Lemon? Call the Experts Today!

If you are experiencing persistent issues with your Lucid or another vehicle, the Lemon Law Experts are ready to assist you.

Our team specializes in determining whether your car qualifies as a “lemon” under applicable laws and can help you pursue financial compensation for any losses related to your troublesome EV.

With extensive experience and a strong track record, our experts work to achieve the best possible outcome for your case.

We have helped thousands of consumers recover millions of dollars in compensation from auto manufacturers.

If your Lucid Air or other vehicle is causing significant problems, do not hesitate to contact our team today. The Lemon Law Experts are dedicated to helping you obtain the compensation and justice you deserve.