Legally reviewed by: Jessica Anvar Stotz, JD, MBA
The automotive industry is no stranger to recalls, as safety and quality are paramount in the world of transportation. In recent news, Ford has issued a recall affecting their 2023 Ford Escape SUVs and Super Duty Trucks, focusing on fixing blank screens in the instrument cluster. This recall has garnered attention due to its potential impact on driver safety and the scale of the affected vehicles.
What is the issue behind the Ford recall? Blank Screens! A Dangerous Problem
The Ford Escape instrument cluster is a critical component in Ford vehicles, providing the driver with essential information about speed, fuel level, engine temperature, and more. In the case of the 2023 Ford Escape SUVs and Super Duty Trucks, an issue has arisen where the screens in the instrument clusters have gone blank or malfunctioned. This poses a significant safety concern for drivers, as it affects their ability to monitor vital information while on the road.
The problem with the Ford Escape information display not working and the Ford Super Duty instrument cluster not working is the result of a faulty electrical connection. An improperly soldered joint can cause the display screens in affected vehicles to turn off.
As a result of the Ford Super Duty truck and Escape dash screen not working, the speedometer, fuel tank level, driving information, and important warning lights will not be visible to drivers. A non-functioning digital instrument panel can increase the risk of accident due to the inability to see vital information. Also, a non-operating instrument panel is deemed non-compliant according to federal automotive safety regulations.
How Many and What Type of Ford Vehicles Are Affected?
Ford’s instrument cluster recall has widespread implications. Over 38,000 Ford Escape SUVs and Ford Super Duty Trucks are affected.
All recalled Ford vehicles are of the 2023 model year. The affected vehicles include Ford Escape SUVs that were manufactured between November 12, 2022, through June 16, 2023 and Ford Super Duty F-250, F-350, F-450 and F-550 trucks that were manufactured between January 19, 2023 and May 31, 2023.
Such a large-scale recall underscores the urgency of addressing this issue to ensure driver safety and satisfaction.
The Repair Process – How Will Ford Fix the Blank Screens?
Owners of affected vehicles are encouraged to contact their local Ford dealerships to schedule a repair. The remedy for the issue is expected to involve the replacement of the Ford Escape and Super Duty instrument cluster components.
These repairs are provided free of charge to the vehicle owners as part of the recall. It’s important for owners to heed this recall and take their vehicles to the dealership as soon as possible to ensure their safety on the road.
How to Check if Your Vehicle is Affected – Is Your Ford on the Recall List?
The instrument cluster is not just a convenient feature in a vehicle; it is a crucial element for safe and efficient driving. Without accurate information on speed, fuel levels, and other important metrics, drivers are at risk of accidents and breakdowns.
Owners of 2023 Ford Escape SUVs and 2023 Ford Super Duty Trucks should check to see if their vehicle is part of the recall. Ford and the National Highway Traffic Safety Administration (NHTSA) typically notify affected vehicle owners directly, but it’s also a good practice to visit the official Ford website or use the NHTSA VIN lookup tool to verify if your vehicle is impacted. Keeping up with recalls is an essential aspect of vehicle ownership, as it ensures that you’re driving a safe and reliable vehicle.
How to contact Ford: Owners can contact Ford directly at 866-436-7332.
How to check whether your Ford has an open recall: You can input your vehicle’s 17-digit vehicle identification number (VIN) into NHTSA’s website to check if it has any open recall.
Ford & NHTSA Campaign Numbers: Ford’s Recall number for the faulty instrument cluster is 23C25 and NHTSA’s campaign number is 23V506.
Will my Ford Qualify under the Lemon Law? Call the Lemon Law Experts to Find Out!
Recalls are an integral part of the automotive industry. If you have experienced problems with your Ford instrument cluster, faulty dashboard or the like and have presented your vehicle for repeat warranty repairs, your vehicle might be a lemon and you may qualify for a repurchase or replacement.
Since 2009, the Lemon Law Experts have been successfully helping thousands of consumers with their automotive lemon law claims. To find out if your Ford is a lemon, call the Lemon Law Experts for a free case evaluation or submit an online form today.