GM Integrated Trailer Brake Controller Problems: Is there a Fix?

Short answer: Yes, there is a fix for GM integrated trailer brake controller problems, but this fix is only available for 2022 models.

General Motors (GM) previously released a service bulletin specifically for 2022 vehicles addressing the integrated trailer brake controller issues.

The recommended fix includes replacing the Trailer Brake Control Switch and reprogramming the Instrument Panel Cluster (IPC) and Electronic Brake Control Module (EBCM) to restore proper functionality.

This solution applies to several GM models, such as the Chevy Silverado, Tahoe, Suburban, and GMC Sierra.

If you own a 2022 model experiencing these issues, we recommend scheduling an appointment with your local GM dealership to get the necessary repairs completed.

Unfortunately, for models outside of 2022, a universal fix is not currently available. Read on to learn more about how to prevent and address integrated trailer brake controller issues that can appear in GM cars.

What Causes the Integrated Trailer Brake Controller Problem?

The integrated trailer brake controller (ITBC) issues in GM vehicles can be caused by several factors:

• Defective Wiring: Shorts or poor connections in the wiring can disrupt communication between the controller and the trailer’s braking system.
• Damaged Components: Worn-out or defective parts within the controller itself can lead to malfunction.
• Improper Calibration: If the controller is not correctly calibrated, it may not function as intended.
• Incorrect Installation: Errors during the installation process can cause the controller to fail.
• Corrosion: Corrosion in the trailer or vehicle plug can interfere with the electrical connection.

These issues can result in the controller failing to detect the trailer, applying improper braking force, or experiencing a complete loss of braking functionality.

These issues can involve anything from faulty wiring to improper calibration, resulting in defective or non-responsive brake controllers.

Which Vehicles Experience Trailer Brake Controller Issues?

Several GM vehicles have reported problems with the integrated trailer brake controller, including the Chevy Silverado, Chevy Tahoe, Chevy Suburban, GMC Sierra, and GMC Yukon.

Owners of these models have faced issues such as the controller failing to detect the trailer, improper application of braking force, or even complete loss of braking functionality.

If you own one of these vehicles and are experiencing problems, it’s important to act promptly. Start by checking if your vehicle is covered under any current recalls or service bulletins issued by GM.

For instance, the 2022 models have a specific fix available, but for older models, the solution may vary or be unavailable.

Consulting with your local GM dealership can help determine if your vehicle qualifies for repairs under warranty or if there are any recommended fixes available.

GM’s Solution: Customer Satisfaction Program N242442100

To address the problems with the integrated trailer brake controller, GM has introduced the Customer Satisfaction Program N242442100.

This program is designed for certain 2022 models, including the Chevy Silverado 1500 and GMC Sierra 1500, both equipped with the Integrated Trailer Brake.

As part of this initiative, certified GM technicians will conduct a comprehensive inspection of the affected vehicles, focusing on the trailer brake system to identify any existing issues.

If necessary, they will replace the integrated trailer brake control switch, installing a new one on the instrument panel to ensure proper operation.

Additionally, the technicians will reprogram the instrument panel cluster (IPC) and electronic brake control module (EBCM) to ensure the new switch integrates properly with the vehicle’s systems.

This entire process is expected to take less than three hours. GM advises owners of the affected vehicles to schedule an appointment with their local dealership to complete these important repairs.

What if my Truck Isn’t Included in the Program but Has These Issues?

If your truck isn’t part of the Customer Satisfaction Program N242442100 but you’re still experiencing issues with the integrated trailer brake controller, there are several steps you can take:

1. Explore Other Solutions: There may be additional service bulletins or updates relevant to your vehicle. It’s a good idea to discuss the problem with your local GM dealership to see if they can offer any alternative repairs or software updates.
2. Warranty Repairs: Even if your vehicle isn’t covered by this specific program, it might still be eligible for repairs under your existing warranty. Visit your GM dealership, describe the issues you’re facing, and have them inspect the vehicle to determine if the necessary repairs can be performed under warranty.
3. Consider Lemon Law Protections: If your truck continues to experience unresolved issues after multiple repair attempts, you may want to explore your rights under the Lemon Law. These laws vary by state but generally offer protection for consumers who have purchased defective vehicles. If your truck qualifies, you might be entitled to a replacement vehicle or a refund.

GM Truck Owner Rights Under the Lemon Law

For General Motors (GM) truck owners facing persistent issues with their vehicles, understanding Lemon Law protections is essential.

The Lemon Law safeguards consumers who purchase or lease new vehicles that fail to meet quality and performance standards. Here’s what GM truck owners need to know:

Qualification Criteria

To be eligible for Lemon Law protection, your GM truck generally needs to meet the following criteria:

• Warranty Coverage: The defect must occur within the manufacturer’s warranty period.
• Substantial Defect: The issue must significantly affect the vehicle’s use, value, or safety.
• Repair Attempts: The manufacturer or authorized dealer must have made a reasonable number of repair attempts, which typically includes:
• Multiple Repair Attempts: At least two to four attempts to fix the same issue.
• Out-of-Service Days: The truck has been out of service for a cumulative total of 30 days or more due to repairs.
• Serious Safety Defects: In some states, a single repair attempt for a serious safety issue may qualify.

Documentation and Notification

Accurate record-keeping is critical for any successful Lemon Law claim:

• Repair Records: Keep all repair orders, invoices, and related correspondence.
• Written Notification: Some states require written notification to the manufacturer about the defect, giving them a chance to repair it.

Available Remedies

If your GM truck qualifies as a lemon, you may be entitled to:

• Replacement Vehicle: The manufacturer might replace your defective truck with a new one of comparable value.
• Refund: You may receive a refund of the purchase price, minus a reasonable allowance for use.
• Legal Fees: In certain cases, you might also be reimbursed for legal fees incurred during the claim process.

Legal Assistance

Professional legal help can improve your chances of a successful outcome in your Lemon Law claim. An experienced lemon law attorney can:

• Evaluate Your Case: Assess if your GM truck qualifies under the Lemon Law.
• Negotiate with the Manufacturer: Handle negotiations and communications with the manufacturer on your behalf.
• File a Lawsuit: Represent you in court, if necessary, to pursue your claim.

If you believe your GM truck might be a lemon, contact an experienced lemon law attorney in your area to discuss your case and explore options for resolving the issue with your vehicle.

Call a Lemon Law Expert for Assistance!

Handling a Lemon Law claim on your own can be overwhelming, especially when dealing with a major company like General Motors.

You will need the best legal help available if you want to succeed in a lemon law case against GM or any other large manufacturer.

If you are having trouble with your GM vehicle’s trailer brake controller, the Lemon Law Experts can help.

Since 2009, our legal team has helped consumer receive compensation for defective vehicles under the Lemon Law.

We have a proven track record of achieving millions in refunds and cash compensation for our clients.

Our team’s expertise extends to managing situations involving GM trailer brake controller issues, ensuring that you receive the justice and recompense you deserve.

We provide a free initial consultation to assess your case and answer any concerns you may have concerning your GM vehicle’s problems.

Our specialists are dedicated to giving the assistance and direction required to resolve your concerns and achieve a positive solution.

Contact us immediately to find out more about your legal alternatives and how we can help you resolve your trailer brake controller concerns today.