Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Stellantis has issued a recall affecting over 32,000 Jeep Wrangler 4XE plug-in hybrid SUVs. The recall covers the 2021 through 2024 model years due to a risk of fire with affected vehicles. As a result, the automaker is advising owners to temporarily park these vehicles away from structures and outside until the necessary fixes are implemented.
The recall exclusively targets the Jeep Wrangler 4XE, with no other Wrangler models being affected by the issue. Stellantis, in an official statement, stated owners can drive the affected vehicles but strongly discourages recharging until the remedy is applied. The recall comes in response to eight reported fires involving parked vehicles, with six of them occurring while the Wrangler 4XE was connected to electric chargers.
Fortunately, Stellantis is quick to highlight that only 1 percent of the recalled vehicles are estimated to have the identified issues, which can be remedied through a software update. Remarkably, the automaker asserts that no crashes or injuries have been reported in connection to this particular defect.
What is Causing This Jeep Recall?
According to Jeep, Certain Wrangler 4XE plug-in hybrid electric vehicles manufactured between 2021 and 2023 may encounter an internal failure in their high-voltage battery. The specific nature of their defect is yet to be determined, and investigations are actively underway to identify its root cause. The battery in question is manufactured by Samsung SDI.
The suspected period begins on September 18th, 2020 aligning with the commencement of Jeep Wrangler 4XE production utilizing battery cells produced between January 21, 2021, and October 2nd, 2021. This period concluded on March 22nd, 2023 marking the end of production for vehicles assembled with battery cells manufactured from January 21st, 2021, through October 2nd, 2021.
The identification of potentially affected units relies on the examination of supplier manufacturing records for HV batteries containing cells produced within the specified timeframe of January 21st, 2021 through October 2nd, 2021.
| Vehicles Recalled | 2021 to 2024 Jeep Wrangler 4XE Plug-In Hybrid |
| The Issue | The plug-in hybrids SUVs are at risk of a fire when the vehicle is parked. Possessing a threat to buildings and individuals around it |
| The Repair | The remedy involves a software flash. If a certain error code is compromised, the battery pack will be replaced free of charge. |
| The Cost | Complimentary if the vehicle has been affected by recall |
| NHSTA Information | 23V787 |
| Jeep Recall Number | 89A |
| How To Contact Jeep | Owners may call Jeep at 1-800-853-1403 |
How Can I Check if My Vehicle is Affected?
- Check the NHSTA for recalls
The NHSTA allows you to retrieve recall information specific to your vehicle by inputting your vehicles 17-digit Vehicle Identification Number (VIN) on their website. The presence of a recall indicates an outstanding issue requiring attention for your vehicle. Regularly checking this site is advisable, as new recalls may be issued unpredictably.
- Keep an eye out for recall notices
Notification letters are owners are expected to be sent out on January 11th, 2024 by the manufacturer.
- Visit an authorized Jeep dealership / Consult a Professional
If you have experienced any of the symptoms mentioned or have any suspicions about potential issues with your vehicle, it’s advisable to consult with a an authorized Jeep servicing dealership. Professional guidance ensures an accurate diagnosis of the problem and offers recommendations on the essential repairs or actions needed.
What Should I Do if My Vehicle is Affected?
Owners are advised to refrain from recharging their vehicles and are encouraged to park them outdoors, away from structures, until the necessary repairs are completed. Dealers will conduct a complimentary update on the high-voltage battery pack software and, if deemed necessary, replace the battery pack assembly free of charge.
Notification letters are owners are expected to be sent out on January 11th, 2024. For additional assistance, owners can contact FCA US, LLC customer service at 1-800-853-1403. The assigned recall number for FCA US, LLC in this instance is 89A.
Contact The Lemon Law Experts
Are you encountering repeat issues or repairs with your Jeep Wrangler 4XE? Don’t let these challenges linger! The Lemon Law provides protection for consumers who have purchased or leased vehicles that have been repeatedly repaired during the warranty for the same or similar issue. If your Jeep is experiencing ongoing problems, and repeated repair attempts have proven unsuccessful, you may be eligible for a refund, replacement, or cash compensation under the Lemon Law.
Do you have inquiries regarding your potential case? Contact the Lemon Law Experts today for a complimentary and obligation-free consultation. Our dedicated team of lemon law professionals is committed to ensuring that our clients obtain justice rightfully deserved. If you’re weary of frequent visits to the repair shop and wish to safeguard your consumers rights, get in touch with the Lemon Law Experts today.
