Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Jeep has issued a recall of over 338,000 vehicles, covering model years 2021 to 2023 for the Grand Cherokee L and 2022 to 2023 for the Grand Cherokee SUVs.
This action was taken due to a potential suspension component defect that could cause a wheel to detach and dislodge outward from the vehicle.
The problem stems from a manufacturing oversight that may have resulted in bolt damage on the upper control arm. The upper control arm ball joint and the steering knuckle may separate if these bolts fail to hold. Such a separation could lead to a loss of control while driving.
Recall Information | Details |
Total Vehicles Recalled | 338,238 potentially involved vehicles |
Description of Noncompliance | Some 2022-2023 MY Jeep Grand Cherokee Vehicles may have upper control arm (“UCA”) pinch bolts that were damaged during vehicle assembly. |
Chrysler Contact Number | 1-877-798-3752 |
NHTSA Recall Number | 24V-132 |
Manufacturer Recall Number | 10B |
Owner Notification Letters | April 12, 2024 |
Chrysler has identified affected vehicles as being susceptible to losing control due to steering knuckle separation. Specifically, impacted vehicles may experience a detachment of the upper control arm ball joint from the steering knuckle, causing the wheel to disengage outward and potentially leading to a loss of vehicle control.
In documentation submitted to the National Highway Traffic Safety Administration (NHTSA), Jeep acknowledged that it had received 20 complaints about this problem. Fortunately, there have been no reported crashes or injuries so far. The company has taken proactive measures and plans to send notification letters to affected vehicle owners by April 12, 2024.
Here’s what falls under this recall
The following vehicles are included in the Jeep SUV Wheel Detachment Recall:
- 2021-2023 Jeep Grand Cherokee L SUVs manufactured from December 3, 2020, to May 30, 2023
- 2022-2023 Jeep Grand Cherokee SUVs manufactured from December 19, 2021, to May 30, 2023
A damaged pinch bolt may have been installed during the assembly process, which poses a risk. This defect may cause the pinch bolt to break, resulting in a loss of clamp load between the upper control arm ball joint and the steering knuckle.
Such a failure could cause the wheel to dislodge outward, resulting in a serious accident. As of January 24, 2024, FCA US was aware of one customer assistance record, 18 warranty claims, and one field report that could be related to this issue in all markets.
Here’s what does not fall under this recall
Vehicles that are similar but not included in this recall were either manufactured at a different plant that used a more robust torque strategy, or they were built after the suspected time period.
Visit the NHTSA recall check website to see if there are any open recalls for your vehicle. If no recall appears, it means that your vehicle currently has no open recalls. Given that automakers frequently issue recalls, particularly for older vehicles, we strongly advise you to check back on a regular basis to stay up to date on any new recalls issued for your vehicle.
How do you fix the Jeep Detached Wheel issue?
Jeep dealerships will inspect the pinch bolts and, if necessary, replace them at no cost to the owner. For further assistance, owners can contact Jeep directly at 800-853-1403. The NHTSA campaign number for this recall is 24V132. Jeep has designated the recall as 10B for reference purposes.
Get help from the Jeep Lemon Law Experts
This month marks the third time Jeep has issued a recall for the current generation of Grand Cherokee. Nearly 200K models, including certain 2021-’24 Jeep Wranglers, may have problems with their windshield defrosting and defogging systems, and 9433 Grand Cherokees may have high-beam headlights that fail to activate.
New models of the Jeep Grand Cherokee were recently included in a Jeep Grand Cherokee Steering Recall 2023 and a Jeep Grand Cherokee Suspension Recall 2023.
Recalls are becoming increasingly common, in certain cases, it is worth determining whether you are eligible for a lemon law claim instead of a recall resolution.
If you live in California and are dealing with persistent structural issues in your Jeep despite multiple repair attempts, you may be eligible for compensation under California’s lemon law. The Lemon Law Experts specialize in assisting consumers like you in obtaining the justice and recovery you deserve.
Our experienced lemon law attorneys have a proven track record of handling cases involving defective vehicles, including Jeeps. We understand the frustration and inconvenience that comes with having a faulty vehicle, as well as the financial strain it puts on you and your loved ones.
That is why we provide a free consultation to review your case, assess your options, and plan the best course of action. If we determine the validity of your claim, we will diligently gather evidence and build a strong case on your behalf.
The Lemon Law Experts can negotiate with the manufacturer to obtain the maximum compensation you are entitled to, which could include a refund or replacement of your vehicle. Do not wait to seek the justice you deserve for your Jeep’s Wheel Detachment issue. Contact us today to schedule a free, no-obligation consultation with the Lemon Law Experts.