Legally reviewed by: Jessica Anvar Stotz, JD, MBA
Kia America has initiated a recall impacting all 2020-2023 Telluride SUVs and certain 2024 models due to potential concerns regarding rollaway incidents during parking.
This recall encompasses a substantial number of vehicles, totaling 427,407 units. The rollaway problem is the result of an assembly error, specifically linked to the incomplete engagement of two critical drivetrain components—the intermediate shaft and right front driveshaft.
This oversight could cause the splines of the intermediate shaft to wear out faster than they should, which could cause the vehicle to move while it is in Park.
Kia tells drivers that until the needed recall repair is done at an authorized dealership, they should manually engage the parking brake every time they park their car.
| Recall Information | Details |
| Total Vehicles Recalled | 427,407 potentially involved vehicles |
| Description of Noncompliance | It’s possible that the supplier didn’t properly assemble the intermediate shaft and right front driveshaft, so they might not be fully engaged. Partial engagement can damage the intermediate shaft splines over time, resulting in inadvertent vehicle movement when the parking brake is not applied. |
| Kia America Inc. Contact Number | 1- 800-333-4542 |
| NHTSA Recall Number | 24V-214 |
| Manufacturer Recall Number | SC303 |
| Owner Notification Letters | May 17, 2024 |
There have been no reports of accidents or injuries related to the recall. In correspondence with the National Highway Traffic Safety Administration (NHTSA), Kia says that they were told of 16 cases of vehicles moving without being meant to.
Kia says that 10 of these reports were sent in as warranty claims. In six of these cases, Kia also confirmed that the spline damage or wear was related to the recall problem.
Here’s What’s Included in the Recall
The Kia Telluride Rollaway recall affects all Telluride models from 2020 to 2023 and some vehicles from 2024. Affected Kia Telluride SUVs were made from January 9, 2019, to October 19, 2023.
Here’s What’s not Included in the Recall
According to NHTSA documents, 2024 Tellurides manufactured after October 20, 2023, are exempt from the recall. This exemption is due to the supplier implementing an additional computer vision process to ensure full engagement of the driveshaft assembly.
What is the fix for the Telluride Rollaway issue?
Kia dealerships will address the issue through a two-step process. First, they will update the software so that the parking brake is always on when certain conditions are met, like when the shifter is in Park and the engine is off, or when the driver’s door opens no matter what gear the car is in.
Then, if deemed necessary, dealerships will replace the intermediate shaft, free of charge. All repair procedures related to this recall will be provided free of charge. Notification letters will be dispatched to affected owners by May 17, 2024, with detailed instructions on how to make an appointment for recall repairs.
If you are encountering repeated issues with your Kia’s drivetrain or other vehicle system, it may be worth exploring if your case qualifies for a lemon law claim.
Plenty of people who have purchased or leased Kia lemons have successfully pursued claims for issues far less severe than potential safety concerns associated with unintended vehicle movement.
Successful lemon law claims can result in cash compensation, replacement vehicles, or a lemon law refund. Talk to a consumer protection or lemon law legal professional in your state to learn more about your possible options for justice and recovery.
Get Help from the Lemon Law Experts
If you suspect that you have a claim against Kia under the lemon law, you may be qualify for compensation, such as a refund, replacement vehicle or cash compensation. As the prevailing party, the defendant manufacturer is responsible to pay for your attorneys fees and costs. Please note that prompt action is crucial, especially considering the potential dangers associated with the Kia Telluride recall.
If you have purchased or leased a defective Kia in California, our team at the Lemon Law Experts may be able to assist you.
As a top lemon law firm in California, the Lemon Law Experts hold years of experience recovering millions of dollars in refunds and cash compensation for consumers across the State of California.
To make sure you get the recovery that you are due, our team of Lemon Law Experts are committed to guiding you through every step of the legal process against Kia or another vehicle manufacturer. The best part? We only get paid if you win your case. Contact the Lemon Law Experts now to get our assistance in pursuing compensation and justice for your defective Kia Telluride.
