Legally reviewed by: Jessica Anvar Stotz, JD, MBA

In September of 2023, Nissan found itself in the spotlight due to a recall affecting it’s Nissan Altima and Sentra models. The recall focuses on repairing faulty backup cameras which have become an integral safety feature in modern vehicles.

These cameras provide a clear view of the area behind the vehicle as the driver reverses, helping them spot obstacles, pedestrians, and other vehicles that may not be visible through the rearview or side mirrors. However, as with any technology, backup cameras can experience issues, and in this case, a problem was identified, and a recall issued.

nissan sentra and altima backup camera recall

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    Which Models are Included in the Nissan Backup Camera Recall?

    The 2023 Nissan Backup Camera Recall affects over 153,000 vehicles total, including the following models:

    1. 2019 – 2021 Nissan Altima: A widely recognized midsize sedan in the Nissan lineup, known for its comfortable ride and reliable performance.
    2. 2020 – 2021 Nissan Sentra: A compact car renowned for its fuel efficiency and practicality.

    Why is my Nissan Altima or Sentra Backup Camera Not Working?

    The recall involving the Nissan backup camera problems revolves around faulty wiring within the systems that can become damaged as a result of normal vibration and movement. If this damage happens, the backup cameras can stop displaying images and/or display distorted images.

    Backup cameras help drivers in various scenarios, particularly when parking in tight spaces, backing out of driveways, or navigating through crowded areas. A malfunctioning camera can compromise the safety of both the vehicle occupants and pedestrians, making this recall imperative for Nissan and its customers.

    Nissan Altima & Sentra Recall Implications

    Your Nissan Altima or Sentra is not just a vehicle; it is an investment in your daily life. A malfunctioning backup camera can jeopardize this investment and, more importantly, put lives at risk.

    Recalls can be concerning for consumers, as they raise questions about the safety and reliability of the affected vehicles. Nissan plans to begin mailing recall notifications to affected Altima and Sentra owners on October 17, 2023. These notifications include information on the recall, the potential safety risks associated with malfunctioning backup cameras, and instructions on how to proceed to address the issue.

    As with any recall, owners are urged to take their vehicles to an authorized dealership for the necessary repairs at no cost. This recall serves as a reminder of the importance of addressing concerns promptly, as it not only ensures the safety of the vehicle’s occupants but also contributes to the overall safety of the road.

    What Steps Should I Take if my Nissan Backup Camera is Affected?

    Don’t wait to see if your vehicle is part of the recall. Visit the NHTSA website and input your 17-digit VIN to determine if your vehicle is affected. This simple step can provide peace of mind and help you take necessary action promptly.

    Owners of affected Nissan Altima and Sentra vehicles are encouraged to schedule an appointment at their local authorized Nissan dealership to get the necessary repairs completed. Nissan dealerships are equipped to replace or repair the malfunctioning backup cameras, ensuring that the vehicles are, once again, equipped with a fully functional safety feature.

    If the manufacturer deems that the rear camera needs to be replaced, the repairs will be performed free of charge. According to the National Highway Traffic Safety Administration (NHTSA), the recall repair can take approximately 40 minutes to complete.

    Important Nissan Backup Camera Recall Information

    Below is some important information regarding the Nissan Sentra and Altima backup camera recall that you may want to have handy:

    • NHTSA Campaign Number: 23V628
    • Nissan’s Recall Number: R23C3
    • Nissan Contact Information: 800-867-7669
    • NHTSA website – you can input your 17-digit VIN and find out if your vehicle is subject to the recall

    Call the Lemon Law Experts if you Have Any Questions!

    For consumers facing recurring issues with their Nissan backup cameras, the Lemon Law Experts are here to guide you through your rights under the California Lemon Law.  If you have experienced repeat repairs on your Nissan Altima or Sentra backup camera, you may have rights under the Lemon Law. Repeat warranty repairs for the same or similar issue can mean that your vehicle is a lemon, and you may be entitled to a refund, replacement vehicle or cash compensation.

    Your safety and consumer rights are paramount, and we are here to help you navigate the process.

    If you are interested to learn more about your lemon law rights, call the Lemon Law Experts today. Our team has been successfully helping consumers with automotive lemon law claims since 2009.