Legally reviewed by: Jessica Anvar Stotz, JD, MBA
In September of 2023, Ford issued a recall due to concerns regarding the brightness and alignment of the front headlights in certain 2023 Ford Edge crossover vehicles. This misalignment raises concerns regarding the hazards of potentially blinding oncoming drivers, in addition to violating federal safety regulations.
To remedy the issue, over 8,500 Ford Edge SUVs are subject to inspection to determine if the front right headlight assemblies require replacement.
According to Ford, the problem stems from the misalignment of the folder assembly with the high beam reflector in the Bi-LED module. This issue was first detected in May of this year when an assembly plant noticed a yellow halo condition on a Ford Edge headlight. After inspections, it was revealed that 4 of 6 of the headlights did not conform to the federal standards of linearity, photometric intensity, or both.
What is Ford’s approach on the recall?
In May and June of 2023, Ford undertook an inquiry into the production records of their supplier and identified a potential issue with right headlights manufactured from Jan 10, 2023, to Jan 17, 2023. Initially, this encompassed 5,445 headlights, a number that was later expanded to 8,523.
In June, the supplier conducted tests on 102 Ford Edge right headlight assemblies from the same production period. Seven of these headlights failed to meet the established standards.
As of August 2023, there have been no reports of warranty claims, filed incidents, accidents, or injuries linked to the Ford Edge headlights.
Recall notifications for affected 2023 Ford Edge owners were scheduled to be sent on October 9, 2023. Owners of the affected vehicles can contact Ford at 866-436-7332 and refer to the recall number 23C26. Dealers will inspect and replace the front right headlight assembly, if necessary, free of charge.
What are signs that my Ford Edge is affected?
- Affected headlights may seem too bright
- Affected headlights may have uneven aim
- Other cars have flashed headlights back at you while in traffic
You may also check if your vehicle was assembled at the Oakville Assembly plant between April 17th, 2023, and May 29th, 2023. Many of the vehicles that were affected were manufactured from this plant. Additionally, you can enter your vehicle identification number on the recall page of the National Highway Traffic Safety Administration website to see if your vehicle is included.
What steps should I take if I own a Ford Edge?
Recall communications from Ford were scheduled to be mailed out on October 9th, 2023. The Ford reference number for the recall is 23C26. Once received, follow all necessary steps in the notification to ensure the issue is rectified.
If you have still not heard from Ford by the end of October 2023, locate you Ford Edge’s 17-digit Vehicle Identification Number (VIN), typically found on your vehicle’s dashboard, in your registration documents, or on your insurance paperwork. Next, enter your VIN into the NHTSA recall checker tool to ensure your vehicle is included.
The system will promptly verify if there are any outstanding recalls associated with your Ford Edge. If a recall is displayed, call Ford Customer Service at 1-866-436-7332, reference recall 23C26, and ask for any next steps you should take.
You may also take your Ford Edge into your local dealership to verify whether your vehicle is affected by the recall, and to confirm any next steps.
How can the Lemon Law Experts help me?
The emergence of novel technologies gives rise to previously unanticipated challenges. This makes it crucial for consumers to stay up to date on current recalls by regularly monitoring communications from Ford as well as information from the NHTSA.
In the event of a recall such as with the Ford Edge Headlights, taking your vehicle in for repair as quickly as possible is in your best interest in order to preserve your safety and the reliability of your vehicle.
If you live in California and have encountered persistent problems with your Ford Edge or any other vehicle after taking it in for repeat warranty repair work, you may be entitled to a refund, replacement vehicle, or cash compensation under the lemon law.
Since 2009, the Lemon Law Experts have assisted thousands of California consumers in receiving compensation for their defective vehicles, and we may be able to help you too. Our team provides expert guidance, support, and solutions for California consumers who have been left alone to deal with their lemon vehicles.
We will fight for the compensation and justice you deserve, so that you can get out of that lemon and into a vehicle you are comfortable and safe in. If you’d like to learn more about your options under the California Lemon Law, reach out to the Lemon Law Experts today.