Archives: Case Results

This client discovered strange issues in their new 2020 Chrysler Pacifica just five months after purchase. The customer reported to the service technician that the car’s alarm would go off whenever the right rear sliding door is opened, after the car has been locked. Unfortunately, the dealership was not able to replicate the issue. They […]

This client began noticing issues with their 2020 Volkswagen Passat at just over 20,000 miles. They took the sedan in for repairs shortly after a check engine light began to appear on the car’s dashboard. Our client took the vehicle to the repair shop on January 25, 2022. The vehicle wasn’t returned to them until […]

Just months after purchasing their brand new 2020 Mercedes Benz A-Class, this client found themselves at the repair technician for multiple issues. In December 2020, they took the car for a multi-point inspection. Our client informed the service provider that the vehicle’s check engine light was on. The technician discovered a malfunction in the sensor […]

Our client took their 2018 GMC Canyon in for repairs after noticing multiple structural and engine-related problems in the vehicle. The car’s engine would run rough while idling. The issue was worse when the engine was cold. Several warnings would also appear such as the TPMS (Tire Pressure Monitoring System) indicator. Additionally, some of the […]

At nearly 5,000 miles, our client noticed a steering malfunction error message in their 2019 Audi A4’s instrument panel. He decided to take the vehicle in for repairs. No system errors were discovered by the technician, so no repairs were completed on the vehicle. During a road test, the technician said that the car was […]

Strange squeaking noises began to appear in this 2019 Ford F-250 pickup truck at just a little over 1,500 miles.  According to our client, the sound appeared to be coming from the dash compartment. They took the vehicle in for repair but were back at the dealer about a month later for the same issue. […]

With just 350 miles on the odometer, this 2021 Chevrolet Tahoe began experiencing issues. Warning lights for the service safety restraint system and airbag were among the problems that arose. Concerned about the potential danger of these safety issues, our clients had the front seat airbag connector assembly replaced by a service provider. However, despite […]

This Tesla driver first noticed structural issues in their 2022 Tesla Model S. They took the car in for repairs after noticing that the trim on the rear taillight was coming off. On this first repair visit, the Tesla spent just 1 day at the dealership for the issue. This would be the start of […]

At just 475 miles on the odometer, this client began noticing lemon problems in his newly purchased 2017 Chrysler Pacifica. He noticed several indicator lights on the car’s dashboard, including a check engine light. The service provider performed several tests and inspections. The 2017 Chrysler spent just one day out of service for this initial […]

Our client first noticed lemon issues in her 2020 Ram 1500, at just over 20,000 miles. On this first repair visit, our client informed the dealership of several structural issues in the pickup truck including several fluid leaks, a whistling sound, and wind coming in through the windows. Despite initial repairs, our client found herself […]