Archives: Case Results

This client began noticing lemon issues in their new 2017 Ford Focus just six months after purchasing the car. On his first repair visit, he told technicians that the car’s horn was not working properly. A few months later, he began noticing serious engine and transmission issues in the Ford Focus. Our client noted that […]

Just four months into owning his brand new 2018 Chevrolet Equinox, this client took the car in for repairs. The check engine light had come on and he could not figure out what was wrong with the SUV. On the first repair visit, the Chevrolet dealer discovered excessive fuel in the crank case. Technicians replaced […]

This client was excited to take home their nearly-brand new 2018 Chevrolet Bolt. Unfortunately, they started experiencing problems with the vehicle just over 1,500 miles in. They first noticed a check engine light. Both the car’s battery and fuel also appeared to be depleting rather quickly. The Bolt spent one day in repairs; however, the dealer […]

Your car may be a lemon if warning lights repeatedly appear. One of our clients began noticing a brake system warning light in their brand-new 2022 Acura MDX within months of purchase. The service provider could not find anything wrong with the vehicle despite extensive tests and inspections. No repairs were made related to the […]

This brand-new Tesla Model 3 began having extensive electrical issues within months of purchase. Our client first noticed problems with the car’s air conditioning. The climate control would produce warm air despite having a set temperature of 60 degrees. He noticed several structural problems as well including a ripple in the paint, poor window sealing, […]

Our client noticed strange structural problems in their new 2017 Cadillac Escalade. They took the SUV to a local dealership for repairs. While driving, our client reported that something in the driver’s side door felt loose or broken. The dealer found that the left front door check link was coming apart and the door was […]

This client began noticing issues with their brand-new Jeep Compass at just over 2,000 miles. She noticed that her car was not turning off completely. The auto off function would not respond when she pushed the button. The dealer noted that the light of the auto off function remained on. They performed several tests and […]

This Chevrolet driver first noticed issues with his pickup truck at a little over 4,000 miles. He turned the car on, and several warning messages appeared on the dashboard. When he returned to the vehicle, the check engine remained on. The dealership cleared all the codes and checked the system, but they could not find […]

At only 10,000 miles, our client already began noticing issues with his brand new 2019 GMC Sierra. It became difficult to downshift after driving with higher gears for an extended period, so he decided to take the vehicle in for repairs. The service provider made all the necessary adjustments and sent our client home after […]

This client started noticing issues with their new 2019 Infiniti QX60 at a little over 20,000 miles. They took their SUV in for repair when they noticed that the backup camera kept flickering and its display appeared to be off center. Upon inspection, the dealer discovered that the vehicle’s battery was leaking acid. The service […]