Archives: Case Results

This brand-new Tesla Model 3 began having extensive electrical issues within months of purchase. Our client first noticed problems with the car’s air conditioning. The climate control would produce warm air despite having a set temperature of 60 degrees. He noticed several structural problems as well including a ripple in the paint, poor window sealing, […]

Our client noticed strange structural problems in their new 2017 Cadillac Escalade. They took the SUV to a local dealership for repairs. While driving, our client reported that something in the driver’s side door felt loose or broken. The dealer found that the left front door check link was coming apart and the door was […]

This client began noticing issues with their brand-new Jeep Compass at just over 2,000 miles. She noticed that her car was not turning off completely. The auto off function would not respond when she pushed the button. The dealer noted that the light of the auto off function remained on. They performed several tests and […]

This Chevrolet driver first noticed issues with his pickup truck at a little over 4,000 miles. He turned the car on, and several warning messages appeared on the dashboard. When he returned to the vehicle, the check engine remained on. The dealership cleared all the codes and checked the system, but they could not find […]

At only 10,000 miles, our client already began noticing issues with his brand new 2019 GMC Sierra. It became difficult to downshift after driving with higher gears for an extended period, so he decided to take the vehicle in for repairs. The service provider made all the necessary adjustments and sent our client home after […]

This client started noticing issues with their new 2019 Infiniti QX60 at a little over 20,000 miles. They took their SUV in for repair when they noticed that the backup camera kept flickering and its display appeared to be off center. Upon inspection, the dealer discovered that the vehicle’s battery was leaking acid. The service […]

This client began noticing problems with her new 2019 Ford F-150 after owning the vehicle for less than 6 months. She noticed that the vehicle had difficulty changing gears and would jerk while in motion. The vehicle spent two weeks at the repair shop on this first visit. Three months after her first visit, our […]

Troubles with our client’s brand new 2017 Honda Pilot began at just over 800 miles. The rear wiper blade was the first component to malfunction and fail. One month later, he noticed a fluid leak from the front engine area along with abnormal smells in the vehicle. The dealer discovered the transmission was leaking fluid […]

Our client’s new 2017 Ford Explorer spent multiple days out of service for repairs. Warning lights kept appearing on the dash screen. The charging system light would flash constantly, and our client was not sure what to do. After each repair, our client ran into the same ongoing problems with her vehicle. She started to […]

Our client’s 2016 Chevrolet Colorado underwent multiple repairs and replacements, all completed with less than 30,000 miles on the vehicle’s odometer. After owning the vehicle for just three months, our client began noticing transmission issues in the new vehicle.  He took the 2016 Colorado in for a repair visit after he had trouble removing the […]