Archives: Case Results

In April 2022, these clients took home a new 2022 Volkswagen Atlas, that unfortunately, would quickly show symptoms of lemon issues.  The first sign of trouble surfaced in November 2022, when they discovered brake-related vibrations and grinding noises at high speeds. This led to their first visit to Imperial Valley Volkswagen, with the vehicle’s mileage […]

In April 2020, our clients purchased a new 2020 Ford Explorer. The vehicle, fresh off the assembly line, soon began to reveal a series of malfunctions within months of ownership. The first sign of trouble surfaced in November 2020 with the third-row power seats. Despite extensive diagnostics and repairs, including addressing loose wiring, the vehicle […]

In the early months of 2023, our client made the decision to purchase a new 2023 Tesla Model Y, anticipating the thrill of driving a cutting-edge electric vehicle. Their excitement, however, was soon overshadowed by a series of issues that began to surface, leading to multiple visits to Tesla, Inc. service centers. Their initial concern […]

In December 2021, our client made the decision to purchase a 2022 Ram 1500, anticipating the thrill of driving a brand-new vehicle. Just months into owning the new pickup, they found themselves facing serious vehicle problems. The first service visit was prompted by a check engine light issue during cold weather conditions, preventing the vehicle […]

In the winter of 2020, our client was excited to purchase a brand-new Nissan Frontier. Unfortunately, the vehicle quickly started showing serious transmission issues just a month into its use, leading to a series of visits to various servicing dealerships- the first of which took place between January 21, 2021, and January 29, 2021. Our […]

In this case, our client purchased their brand new 2019 Ram Promaster City from LA CDJR in 2019. They were initially satisfied with their purchase until they started experiencing multiple issues with the vehicle’s ignition system, transmission system, braking system, electrical system, body system, suspension system, connectivity system, and engine. The first significant issue first […]

Our client in this case purchased a brand new 2021 Kia Seltos S FWD from a Kia dealership in Alhambra, California in March 2020. Initially, they were thrilled with their purchase, looking forward to the adventures and convenience that their new vehicle would bring–unfortunately, their excitement was short-lived as they started experiencing multiple vehicle issues […]

Our client purchased a brand new 2019 Toyota Avalon from a dealership in Whittier in September 2018. Initially, they were pleased with their purchase until they started experiencing issues with the vehicle. The first problem arose in May 2021, when the client reported that the check engine light would come on intermittently, and the vehicle […]

Our client purchased their brand new 2020 Nissan Kicks in August of that year. They were excited about their new vehicle until they had to bring it into the repair shop just a few months after purchase due to various issues involving the Nissan’s steering and electrical systems. In February 2021, the vehicle was recalled […]

Our client purchased their brand new 2021 Land Rover Range Rover Sport in June of that year. They were thrilled with their purchase until they discovered that the wheel lock was missing from the trunk. The servicing dealer confirmed the issue, and the client was left without a solution. Just a few months later, they […]